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Crisis Management

We work to support decision-making during crises and conduct post-event lessons learned exercises to improve capacity.

Outputs: technical tools such as perception survey, impact assessment, after-event lessons learned.

Outcomes: response and recovery solutions & strategies.

Impact: better crisis management, fund mobilization for response and recovery.

COVID IMPACT SURVEY (TÜRKONFED)

Client Need

The largest SME business association wanted to know the impact of the Covid-19 pandemic on its members to design and provide crisis support. More specifically, there was a need to know more on:

  • The impact on the workforce and the safety measures taken to date.
  • The use of resources and shifting priorities during the initial phase of the pandemic.
  • The perception of risk of business owners for the months to come.

BR360 Solution

Design, conduct a nation-wide survey reaching over 1,000 SME owners and review the results to provide insight to TÜRKONFED. This work led TÜRKONFED to the following course of action:

  • Conduct periodic surveys to assess evolving needs of SMEs.
  • Conduct a series of on-line crisis management workshops.
  • Identify best practices for business associations across most relevant countries.
Case Details

https://turkonfed.org/tr/detail/2292/covid-19-isletmelerin-toparlanma-sureci-raporu

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